Mostrando entradas con la etiqueta literacy. Mostrar todas las entradas
Mostrando entradas con la etiqueta literacy. Mostrar todas las entradas

Youth & Adult Education and Lifelong Learning in Latin America and the Caribbean


Rosa María Torres
 

(published in LLinE - Lifelong Learning in Europe, Vol. XXVI, No. 4, 2011)
 
1. Introduction

This paper draws from various studies I have conducted on adult education and on lifelong learning in Latin America and other regions. Two such studies (written in English) serve here as main references: 

- Youth and AdultEducation and Learning in Latin America and the Caribbean: Trends, Issues and Challenges. Regional report prepared for the Sixth International Conference on Adult Education (CONFINTEA VI, Belém, Brazil, Dec. 2009), commissioned by the UNESCO Institute for Lifelong Learning (UIL).[1]
 
- LifelongLearning in the South: Critical Issues and Opportunities for Adult Education, Sida Studies 11, Stockholm, 2004. Global study commissioned by Sida.

Latin America and the Caribbean is a highly heterogeneous region, comprising two subregions (Latin America, the Caribbean) and 41 countries and territories with very different political, cultural, economic, social and educational realities. Some 600 languages are spoken; Spanish and Portuguese are the two most widespread official languages. Any regional generalization would be abusive, and space does not allow us to elaborate here more on each country. Also, the situation is very dynamic; trends may change considerably in a short period of time. In the current international context, and vis a vis the world and European crisis, Latin America appears strong and united, with economic and social indicators improving over the past few years.[2] On the other hand, Mexico and Chile, the two Latin American countries that are members of OECD, are facing major turmoils, their education systems being exposed and under heavy social scrutiny and criticism.

In most Latin American countries, the term used is Youth & Adult Education (henceforth YAE). The term “youth” was incorporated in the 1980s, acknowledging the increased presence of young people in adult education programmes as well as the need to address the specificity of youth in such programmes.

The information and analysis presented below refers basically to the 12-year period between CONFINTEA V (1997) and CONFINTEA VI (2009).

2. Reactivation of youth and adult education in the region in the past few years

Between the late 1980s and the late 1990s YAE practically disappeared in most countries, following World Bank recommendations to governments in “developing countries” in the sense of giving priority to primary education and to children as opposed to adults. (WB also rectified later its argument about the failure of adult literacy, which was ill-documented). The Education for All (henceforth EFA) world initiative coordinated by UNESCO (1900-2000-2015) has followed the same trend: out of the six EFA goals, Goal 2 referred to primary education has received the most attention while Goals 3 and 4 referred to youth and adult education have received the least attention, as acknowledged every year by EFA Global Monitoring Reports (henceforth EFA GMR). In fact, the 2009 EFA GMR, coinciding with the year of CONFINTEA VI, continued to ignore YAE, not considered of strategic importance to the achievement of EFA by 2015.

For various reasons, since the late 1990s there has been a visible reactivation of YAE in the region. CONFINTEA V contributed to enhance social mobilization and networking around YAE, both before and right after the Hamburg conference. Later on, we have witnessed the emergence of new supranational and international actors engaged in YAE, notably the Cuban government and its ‘Yo Sí Puedo’ (Yes, I Can) literacy programme, and the Organization of IberoAmerican States (OEI) which organized the Ibero-American Plan for Youth and Adult Literacy and Basic Education (PIA) 2007-2015.

Such reactivation is reflected among others in the following: 

Bialfa: Paraguay
Renewed emphasis on youth/adult literacy A new wave of ‘illiteracy eradication’ has taken over the region. Many countries resumed national literacy programmes or campaigns, even some countries with very low illiteracy rates (lower than 3%) such as Argentina and Uruguay. The exception is Cuba, declared ‘territory free of illiteracy’ almost half a century ago (1961), as well as several countries in the English-speaking Caribbean where governmental focus on literacy is on the formal system. There are also sub-national and local programmes run by local governments, religious groups, NGOs, social organizations and movements, and teacher unions.

Clearer institutionalization of YAE There are advances in legislation and policy in most countries. There is increased recognition of the right to (free) education as well as to linguistic and cultural diversity and to inter-culturality as a comprehensive approach to education.  In Cuba and Mexico for a long time, and more recently in countries such as Chile, Venezuela, Bolivia or Paraguay, YAE becomes more institutionalized, pointing towards the building of a system or subsystem, rather than the usual and discontinued ad-hoc interventions.

New actors and partnerships In most countries, there are government partnerships with NGOs, universities, religious groups and the private sector. In a few countries, partnerships have included teacher unions and strong social movements (e.g. in Argentina and Brazil). There are also several international actors engaged in YAE in the region. As indicated, the most active in recent times are the Spanish government/OEI and the Cuban government/IPLAC. Others include the Convenio Andrés Bello (Andrés Bello Agreement -CAB), an international inter-governmental organization focused on supranational integration (12 countries), based in Bogota and linked to OEI; and the Organization of American States (OAS), based in Washington, which coordinates the Summits of the Americas.

More and better information and knowledge on YAE  There is considerable growth in research and documentation at national, subregional and regional level in recent years.  Of course, there are also major differences between countries in terms of quantity, quality, topics and approaches related to research. Big countries such as Brazil and Mexico and also Chile report many surveys and studies.

Advances in evaluation Evaluation has become a central piece of school systems and reforms in the region since the 1990s, but its incorporation is rather recent in YAE. In Brazil, a Functional Literacy Indicator (INAF), based on actual evaluation of reading, writing and numeracy skills of the adult population (15-64 years of age), has been developed annually since 2001 by two private institutions. In Mexico, the National Institute for Adult Education (INEA) has its own evaluation system. In Chile, evaluation of student outcomes is under a National System for the Evaluation of Learning and Certification of Studies, which includes YAE. Both Mexico and Chile have adopted results-based schemes for paying the institutions and/or teaching staff hired for YAE programmes.

Aiquile, Bolivia. Photo: Rosa María Torres
Linkages between education/training and work as a field of research, policy and action  The linkages between education, the economy and work have become a field of concern, policy and action, within the overall concern with poverty, unemployment and social exclusion. Social Economy gains increased attention as an alternative economic model that generates also alternative approaches to education and training linked to production, commercialization, barter and other income-generation activities by families, cooperatives, and organized communities.

Increased attention to ‘special groups’ Visible attention has been given in recent years to the disabled, migrants and prison inmates. The use of traditional and modern technologies has facilitated this task, especially with the disabled and with the migrant population. Prison education has been enhanced since 2006 in the framework of the EUROsociAL programme of the European Commission. Initiatives aimed at the blind, the visually challenged and hearing impaired have been developed in recent years in many countries.

New technologies reaching the field   Radio has been a powerful ally of YAE for several decades and continues to be in many countries, especially in some of the poorest ones such as Haiti, Bolivia, and Paraguay. In the past few years, audiovisual media have become widespread mainly through the Cuba-assisted Yo Sí Puedo literacy and post-literacy programme operating in several countries since 2003. Computers and the Internet are also reaching YAE, particularly for the younger population. Tele-centers or info-centers (different from cybercafes, privately owned and for-profit) are part of basic education programmes in several countries. In remote rural areas, energy plants or solar panels are being installed. In many places today it is easier to find a cybercafe or a tele-center than a library, a computer than a book.

3. Some old and new weaknesses and limitations. Challenges for the future

The ‘Agenda for the Future’ approved at CONFINTEA V, its wide vision and ambitious proposals for adult learning, is not the one that has been implemented in this region since 1997. Neither is the 2000-2010 YAE Regional Framework for Action prepared as a follow up to CONFINTEA V. Advances coexist with old and new limitations related to governmental and non-governmental action as well as to international agencies intervening in the field.

Sectoral approaches and interventions Despite advances in cross-sectoral policies and collaboration with other government actors, YAE continues to be perceived as pertaining to the ‘education sector’, unconnected with major economic, political and social issues. YAE is in fact a transversal issue, but invisible unless it falls directly under an education authority and refers somewhere explicitly to the term ‘adult’.

Dominican Rep: Haitian Batey. Photo: Rosa María Torres
Continued low status of YAE The traditional low status of YAE is related to: (a) age (vis a vis children), and (b) socio-economic status. Estimations of costs of programmes and plans rarely consider infrastructure, equipment or even remunerated work. In many cases, YAE continues to be considered a ‘special regime’ together with other areas that challenge conventional classifications, such as bilingual intercultural education, special education, and multigrade schools.

Activism and discontinuity of efforts Activism has been a characteristic of YAE, often related to one-shot and isolated activities lacking continuity, monitoring, systematization, evaluation and feedback. Countries engage from time to time and over and over again in ‘illiteracy eradication’ or ‘illiteracy reduction’ initiatives. So far, policies have been unable to deal with literacy/basic education in a sustained and integral manner, linking school and out-of-school, children’s and adults’ education as part of one single strategy towards education for all.

Big distances between policies and implementation The right to free, quality education continues to be denied to a large portion of the population. National reports prepared for CONFINTEA VI say little about actual implementation. One key conclusion I drew from the field study on literacy and written culture by out-of-school youth and adults in nine countries of the region is that “policies in this field have become autonomous, with little or no contact with actual practice on the ground.”

Bogotá, Colombia. Photo: Rosa María Torres
High political, financial and administrative vulnerability of YAE YAE continues to be highly vulnerable to national/local political and administrative changes as well as of changes in international priorities. This implies a permanent threat to the continuity of policies and programmes, and to the building of national capacities and accumulated practical experience. A key component of such vulnerability are the meager financial resources available for education in general and for YAE in particular. Few national reports and studies provide concrete information on YAE funding and costs. This is marked in the case of the private sector. In many countries YAE budget represents less than 1% of educational spending. Brazil calculates that, budgetwise, an adult learner counts as 0.7% of a primary school child (Brazil CONFINTEA VI report).

Funding comes from various sources: government, churches, the private sector, social movements, and international agencies. There is scarce information on the financial contribution of bilateral and multilateral agencies to YAE, its uses and impact. In most countries, government plays the major role, especially in basic education levels. 

Government programmes generally do not charge fees and many of them provide access to free equipment and materials. Also, various countries have been adopting compensation policies or plans tied to studying.

Rise of for-profit spirit and market mechanisms There is an important decline in volunteerism, social mobilization and political commitment traditionally linked to YAE. In many countries, NGOs are hired and paid by governments to implement programmes. On the other hand, the trend towards accreditation and certification (completion of primary/basic/secondary education) has attracted the for-profit private sector, introducing fees and other market mechanisms into the field.

Low attention to professionalization of adult educators The low status, poor training and bad working conditions of adult educators continue is an old vicious circle in YAE. Training is generally poor and short, and its deficits are even more visible in the case of indigenous educators prepared for intercultural bilingual education programmes. Availability of audiovisual and digital technologies are contributing to further reduce the importance of professionalization and of initial and in-service training,

Requisites for adult educators have been “upgraded” in some countries, including a professional teaching title or completion of secondary education rather than primary education only; such requisites tend to loosen in rural areas and in literacy programmes, which continue to operate in most cases with community volunteers. The question that remains concerns the desired profile and education/training of adult educators, and whether possessing a teacher certificate ensures good teaching.

Weak dissemination, use and impact of research and evaluation results Research, documentation and evaluation efforts lack sufficient and opportune dissemination. We found differentiated circuits, one closer to academic circles and another one closer to bureacucratic and government structures. Overall, there is little evidence that research results are informing and influencing policy-making, training or teaching practice. They have not contributed to modify long-entrenched ‘common sense’ in the field, including negative perceptions and terminologies linked to illiteracy (e.g. ‘scourge’, ‘plague’, ‘darkness’, ‘blindness’, ‘shackle’, ‘eradication’, etc.), the association between illiteracy and ignorance, between number of years of schooling and ‘functional literacy’, and between adult education, non-formal and remedial education. Also, most diagnoses and recommendations are based on literature reviews, with little connection to realities and little or no empirical research.

Age discrimination within YAE There is a consistent trend towards (a) giving priority to the younger segments of the adult population, establishing age limits (40, 35, in some cases less), and (b) segmenting educational opportunities by age: literacy offered to older generations and other programmes offered to youth. Cuba is the only country that has the elderly as a priority group in terms of educational and cultural attention by government. Uruguay – known for its high percentage of third age population - is also expanding the age of learners within YAE.

Perú - ARE. Photo: PYSN
Continued neglect of indigenous peoples The YAE Regional Framework for Action (2000-2010) identified four priority groups: indigenous, peasants, youth and women. Youth and women have in act been prioritized; indigenous and afro descendant groups have not. Racism is alive despite advances in national and international legislation, including the approval in 2007 of the United Nations Declaration on the Rights of Indigenous Peoples. Brazil’s national illiteracy rate (2008) was 7,1%, and among  indigenous peoples 18% and among black people 16% (Brazil CONFINTEA VI report). In Mexico, the national illiteracy rate was 8.4%. and the illiteracy rate among indigenous groups was 36.1% (Mexico CONFINTEA VI report). Also, Intercultural Bilingual Education (IBE) continues to focus in rural areas. However, indigenous populations are also settled in urban areas, especially in large Latin American cities, following strong rural-urban migration patterns.

Continued neglect of rural areas Formal and non-formal education continue to concentrate in urban and the periphery of urban areas, thus maintaining and even deepening the urban-rural educational gap. Probabilities that youth and adults in rural areas get no or incipient education are twice as big as in urban areas, and in some countries three times bigger (SITEAL). Peru has the highest urban-rural school gap. Peru’s CONFINTEA VI report acknowledged that practically all educational institutions doing adult education are located in cities. In Brazil, illiterates in urban areas are 9.7 million against 4.7 million in rural areas; however, in percentile terms rural areas have almost three times more illiterates – 26.3% against 8.7% in urban areas.

Low coverage of programmes YAE programmes are very limited for actual needs. Despite being a prioritized age group, by 2007 less than 10% of 20-29 year olds who had not completed secondary education attended some educational programme. In large countries such as Brazil and Mexico, all efforts seem small and advances slow. According to Brazil’s CONFINTEA VI report, only 10% of the demand was served in 2008. Chile calculated that it would take 20 years to reach the 4 million people who have not completed basic education (Chile CONFINTEA VI report).

Quality and learning remain distant issues Quantitative indicators (enrolment and retention, number of groups organized, materials or equipments distributed, etc.) predominate as indicators of achievement and success. A minimum number of participants is often established as a requisite to start a programme or a center, thus leading often to cheating (e.g. manipulating the statistics, completing the list with family members, friends or persons who are not part of the target population, etc.).  In literacy programmes, goals continue to be set in terms of ‘eradicating’ or ‘reducing’ illiteracy rates, rather than in terms of learning and effective use of reading and writing. Only in very few cases have adult literacy programmes and campaigns been thoroughly evaluated. One such examples is Ecuador’s National Literacy Campaign ‘Monsignor Leonidas Proaño’ (1988-1990).

Continued weaknesses of technical and vocational education/training programmes There is skepticism in relation to the effectiveness of these programmes; several international organizations have commissioned studies and impact evaluations of the programmes they support. The “solution” of keeping or ‘re-inserting’ adolescents and youth in schools (often against their will) - the same unchanged schools that expelled them in the first place – is also debatable. An IIEP study of 52 programmes in 14 Latin American countries concluded that education/training programmes intended to prepare young people for work (a) take a simplistic view of youth inclusion in the labor market, (b) reach only a small portion of the potential population, (c) adopt a narrow approach focused on specific training, and (d) do not take sufficiently into account the importance of formal education, the competitiveness of the labor market and the scarcity of decent jobs.

“Best practices” selected without clear criteria Many practices selected as ‘good’ or ‘best’ practices in education and in YAE in particular are outdated, are based on documents, experts’ opinions or self-evaluation by their own actors, and lack evidence of their implementation, results and actual perceptions by participating learners. Few of them would pass the test of the four As - availability, accessibility, adaptability and acceptability. On the other hand, many relevant experiences remain unsystematized and unknown because of chronic lack of time and of resources in the field, their commitment to action and their many urgencies. Also, it is important to remember that ‘innovative’ does not necessarily mean ‘effective’, or generalizable. Innovations are specific, generally local and small-scale, and cannot be easily replicated or expanded on a massive scale.

Major coordination problems among national and international actors
Decentralization processes and diversification of educational provision have increased coordination and articulation problems amongst the diverse national actors: government across sectors and at the various levels, governmental and non-governmental bodies, profit and non-profit private sector, NGOs, universities, churches, etc. The same is true for the various international actors working in YAE, and in the literacy field in particular. Each of them has its own plans, objectives, goals, timeframes, diagnoses, approaches, methodologies, reporting and financing mechanisms. See table below for the case of literacy.

Table 1
Regional and international adult literacy goals (1980-2015)
MPE
Major Project for Education in Latin America and the Caribbean
EFA I-Jomtien
Education for All

EFA II–Dakar
Education for All

UNLD
United Nations Literacy Decade

PIA
Ibero-American Plan for Youth and Adult Literacy and Basic Education
1980-2000
1990-2000
2000-2015
2003-2012
2007-2015
UNESCO-OREALC
UNESCO-UNICEF-UNDP-World Bank
UNESCO
OEI
Eradicate
illiteracy by 2000
Reduce
illiteracy by half by 2000
Reduce
illiteracy by half by 2015
Reduce
illiteracy by half by 2012
Eradicate  illiteracy by 2015
Elaborated by R.M. Torres

4. Lifelong Learning (LLL) in Latin America and the Caribbean

The paradigm shift proposed worldwide – from education to learning, and from adult education to adult learning – has not been appropriated in this region. Although CONFINTEA V had strong regional resonance, the term learning was never introduced in its follow up. Youth and Adult Education (YAE) was the term used in the Regional Framework for Action following CONFINTEA V.

The Lifelong Learning (LLL) concept - emerged in the North closely related to economic growth, competitiveness and employability - is understood and utilized in most diverse ways worldwide. Generally: (a) LLL continues to be used interchangeably with Lifelong Education, without differentiating education and learning [3]; and (b) LLL is associated to adults rather than to the entire lifespan - ‘from the cradle to the grave’.

All this is reflected in Latin America and the Caribbean. LLL is mentioned in many legal and policy/programme documents, with the same biases and inconsistencies that are found internationally. LLL appears often as a separate line of action or goal rather than as embracing category. In Jamaica’s Ministry of Education’s structure, for example, LLL was added as a sixth section, next to the other five sections on early childhood, primary, secondary, tertiary and special education.

From the documents and websites reviewed, the LLL terminology appears to be more widespread - and more embedded in recent policies and plans - in the English-speaking Caribbean countries than in Latin American ones. In the Caribbean, LLL seems to follow the frameworks adopted in Europe. In Jamaica, for example, the LLL policy devised in 2005 was decided by the Human Employment and Resource Training-HEART Trust /National Training Agency-NTA, the institutions that coordinate workforce development in Jamaica.

Even new initiatives such as the Metas Educativas 2021 (2021 Education Goals) coordinated by OEI do not refer to Lifelong Learning but to Lifelong Education, and is considered a separate goal rather than a goal including all others.

Table 2
OEI: Metas Educativas 2021 (2021 Education Goals) 2012-2021

1. Participation of society in educational action.
2. Achieve educational equality and overcome discrimination.
3. Increase supply for early childhood education.
4. Universalize primary education and lower secondary education, and expand access to upper secondary education.
5. Improve the quality of education and of the school curriculum.
6. Facilitate the connection between education and employment through technical-professional education.
7. Offer every person lifelong education opportunities.
8. Strengthen the teaching profession.
9. Expand the Ibero-American Knowledge space and strengthen scientific research.
10. Invest more and better.
11. Evaluate the functioning of education systems and the 2021 Education Goals project.

Source: http://www.oei.es/metas2021/libro.htm Translation from Spanish: Rosa María Torres

5. A few conclusions


Given the big gap between rhetoric/policies/laws and practice, the inclusion of YAE in recent policies, reforms and legislative frameworks on paper should not lead to assumptions about effective implementation.
Quantitative gains – small as they are - are usually shadowed by quality and equity problems.
Priority given to youth has ended up marginalizing adults and the elderly, just as priority given to women ended up marginalizing men in several countries and programmes.
The acknowledgement of the importance of literacy has traditionally placed it at the heart of YA efforts, and is currently being overemphasized in many countries with too many programmes running in parallel and poor targeting of efforts.
▸ Literacy achievements are rarely sustained and complemented with policies and strategies aimed at making reading and writing accessible to the population, paying attention to their specific needs, languages and cultures.
Many vocational and technical training programmes continue to ignore the complex issues involved in the transition between education and work (not only employment), and of the world of work these days.
The important impulse towards completion of primary/secondary education and accreditation of studies needs to be accompanied by the necessary efforts to ensure effective, meaningful and useful learning.
Many hands involved often do not generate genuine ‘partnerships’ but rather enhanced lack of coordination, competitiveness, duplication of efforts and misuse of resources.
Experience indicates that decentralization and outsourcing not necessarily bring with them the advantages promised.
Expansion of ICTs for YAE purposes is counterbalanced with improvisation, poor use of such technologies, poor criteria to decide on the best one or the best combination to use in each specific case, and – most importantly - neglect of the essential interpersonal pedagogical relationship.
Cost-efficiency applied to YAE is often understood as ‘cheaper and quicker’, thus leading to an amplified vicious circle of low quality and poor results.

6. Challenges for the future

A common language The terminological labyrinth is an old concern in the field of education and especially of YAE worldwide. Glossaries have been proposed and produced over the past few decades, but the terminological/conceptual confusion persists and becomes more acute as new terms emerge. Once again during the CONFINTEA VI process, and specifically in the case of Latin America and the Caribbean, it was agreed that a common language is essential if we want to communicate better and also give more scientific consistency to the field.

Lack of evidence and lack of financial resources: two myths to be revisited Two myths must be revisited with regard to YAE and education in general: that in order to receive more attention what is needed is (a) more evidence and (b) more financial resources. In fact, there is plenty of research evidence, for several decades now, on the multiple benefits of investing in YAE, for learners themselves, for their families and communities, and for citizenship-building and national democracy. Abundant research shows that YAE has positive effects on the self-esteem and life opportunities of men and women as well as on their children’s wellbeing (child mortality, child birth, rearing practices, access to school, learning outcomes, etc.). It is clear that lack of attention to YAE is not related to insufficient data, evidence or conceptual clarity, as argued in the 2009 EFA Global Monitoring Report.[4] There is more than enough knowledge available on YAE – theoretical and empirical, regional and international - to indicate what needs to be done and to do it well. The main shortcoming concerns action, not information and knowledge.

On the other hand, the financial deficit is only a manifestation of a political deficit, namely the lack of political will to make education a priority and to invest in the poor on the basis of quality and equity. Addressing the political deficit is the real priority. Also, as evaluations in the field of school education reiterate, there is no direct and necessary connection between more financial resources and better education. What is needed is not only more – usually highlighted - but better use of available resources, precisely because they are scarce. Parameters of what is ‘good spending’ and ‘good international co-operation’ in YAE must be established.

Internationally, in 2005 the Global Campaign for Education proposed “at least 3% of the education budget” allocated to adult literacy in order to attain the EFA goal of reducing illiteracy by half by 2015. Regionally, the Final Document of the Mexico CONFINTEA VI Regional Conference (Sep. 2008) requested 3% for YAE in general, not only for literacy. Many countries have set financial benchmarks for the education sector in their constitutions, laws and/or policies. Most of them aim at reaching, over several years, 6% of the GNP allocated to education. It is thus clear that the fight for higher financial resources devoted to YAE must be associated with the fight for more and sustained financial resources and attention dedicated to education as a whole.

Time for action and for investing in people Lots of money is spent in research that has little relevance and impact on actual decision-making, on costly events and publications that reach only a few, on reiterated diagnoses that repeat the same problems and the same information. It is time to revise the allocation of scarce financial resources at all levels, from governments and international agencies to organizations of civil societies. It is time for action, for making sure that policies and laws are effectively implemented, that what is already known is translated into practice. It is time for investing in the people, in the capacities and qualities of those engaged in YAE at all levels, not only facilitators on the ground, but also those in planning, organizing and managing positions.

Holistic approach Whatever the advances or inertias, they cannot be attributed solely to education in general and to YAE in particular, but also and primarily to the political, social and economic contexts in which education operates. YAE deals with the most disadvantageous situations and with the most vulnerable segments of society, those most affected by poverty, exclusion, and subordination in many aspects: political, economic, social, cultural, linguistic. How much more or better could be done under the concrete circumstances in each case, remains an open question with at least one clear answer: unless there are important economic and social changes in the overall conditions of the population served by YAE, YAE will not be able to fulfill its mission. It is time to rethink the equation: education by itself cannot fight poverty and exclusion, unless specific and intended economic and social policies – not just compensatory programmes – are in place to deal with them in a radical manner. YAE is not an independent variable.

Recuperate the transformative role of education and of YAE specifically The role of education is not to ensure enrolment, retention, completion and accreditation. The ultimate mission is to enhance personal and social change, to ensure relevant learning, awareness raising, critical and creative thinking, informed and committed action, citinzenship building. YAE’s historical critical and transformative nature has been lost and must be recuperated, challenging conformity and mere social adaptation promoted by current times and ideologies dominating the world. Learners must be educated as citizens, not only as people in need of certain basic skills, but in need of knowing their rights and duties so as to be better able to fight for them.

From literacy to lifelong learning  “From literacy to lifelong learning” was the title chosen for the CONFINTEA VI regional preparatory conference held in Mexico (Sep. 2008). In other words, the challenge to move from usual narrow understandings of adult education as equivalent to adult literacy, from adult education to adult learning and to lifelong learning, anywhere and anytime: in the family, in the community, at work, through the media, through art, social participation and through the active exercise of citizenship. The right to education today is no longer the right to basic literacy, to access school or to complete a number of years of schooling, but the right to learn and to learn throughout life, from early childhood to late adulthood.



[1] This regional report analyzed a large volume of documents, including: national reports submitted to UIL by Ministries of Education/Adult Education Departments based on the questionnaire circulated by UIL; documentation produced in the framework of the Ibero-American Plan for Youth and Adult Literacy and Basic Education (2006-2015) promoted by the Spanish cooperation for Ibero-American countries (it excludes French- and English-speaking countries in the region); national studies on the state of the art of Youth and Adult Education produced in 2007 in the framework of a CREFAL-CEAAL regional study on the subject (available in Spanish, and in Portuguese for the case of Brazil); cross-national field study on “Literacy and access to the written culture by youth and adults excluded from the school system in Latin America and the Caribbean”, conducted in 2006-2008 together with CREFAL in nine Latin American and Caribbean countries; and international and regional documentation produced for CONFINTEA V (Hamburg 1997) and its regional follow-up.

[2] About the current situation of the region, see: ECLAC’s Social Panorama of Latin America 2011 “Poverty and Indigence Levels Are the Lowest in 20 Years in Latin America”
“Good tidings from the south: Less poor, and less unequal”, The Economist, 3 Dec. 2011.

[3] Lifelong Learning in Spanish is Aprendizaje a lo largo de toda la vida. Most translators continue to use education and learning in an undifferentiated manner. The Delors Report entitled “Learning, the Treasure within” was translated into Spanish as “La educación encierra un tesoro”. The1st World Forum on LifelongLearning (Paris, October 2008) was translated as Foro Mundial para la Educación y la Formación a lo largo de la vida and into French as Forum Mondial pour l'Education et la Formation Tout au Long de la Vie.

[4] Also, “the fact that no clear quantitative targets were established at Dakar, apart from the main literacy target, may have contributed to a lack of urgency. In addition, the language of the commitment is ambiguous. Some read goal 3 as calling for universal access to learning and life-skills programmes, but others, including the drafters of the Dakar Framework, understand no such intent.” (EFA GMR 2009, 2008: 91).

Related texts in this blog:
» Rosa María Torres, Adult Literacy in Latin America and the Caribbean: Plans and Goals 1980-2015
» Rosa María Torres, From Literacy to Lifelong Learning ▸ De la alfabetización al aprendizaje a lo largo de la vida
» Rosa María Torres, Literacy and Lifelong Learning: The Linkages
» Rosa María Torres, Lifelong Learning: moving beyond Education for All
» Letter to UNESCO on the Literacy Decade (2003-2012)

Literacy and Lifelong Learning: The Linkages



Rosa María Torres


Conference and paper presented at the 2006 Biennale of ADEA
(Libreville, Gabon, March 27-31, 2006)



According to UIL-UNESCO this was the first paper that discussed the linkages between Lifelong Learning and Literacy, and the only one until 2015. See: Ulrike Hanemann, Lifelong literacy: Some trends and issues in conceptualising and operationalising literacy from a lifelong learning perspective, International Review of Education, July 2015.




Abstract 


This paper attempts to deal with misconceptions about literacy and to show the intimate  relationship between literacy and lifelong learning. The goal is not eradicating illiteracy but ensuring literacy for all - literate families, literate communities, literate societies. Achieving this goal implies working simultaneously on four complementary fronts:

  • universal quality basic education for all children, placing literacy (acquisition, development and use) at the heart of school efforts and reforms;
  • ensuring effective literacy for all youth and adults, not only through specific programs for adults but also as part of family and community education efforts, and through all possible means;
  • promoting a literate environment and a literate culture at local and national level, stimulating not only reading but also writing, and engaging all institutions, forms and technologies related to literacy (e.g. libraries, schools, newspapers, radio, TV, digital technologies, etc.); and
  • dealing with poverty in a structural manner, not only through ad-hoc focalized interventions or compensations but through sound and fair economic and social policies. There is no way to achieve quality education for all and literacy for all without eliminating poverty, ensuring more egalitarian societies and promoting human development.[1]
    Lifelong Learning (LLL) means “learning throughout life”. This is what we all do, regardless of who we are, where we live, and whether we go to school or not. Thus, in a sense, there is nothing new about LLL. However, the current adoption and revival of LLL as a paradigm for education systems worldwide implies the recognition of the following: it is learning that matters, and not information, education or training per se; the emerging information and the knowledge society fundamentally imply building learning societies and learning communities; continuous learning is today essential for survival and for enhancing people’s quality of life, as well as for national human, social and economic development; there are many learning systems, places, means, modalities and styles; and it is necessary to ensure learning opportunities for all throughout life.


Introduction
[2]

This paper attempts to deal with misconceptions about literacy, and show the intimate relationship between literacy and lifelong learning. Youth and adult literacy have been neglected in national and international agendas. The Education for All goals (Jomtien in 1990 and Dakar in 2000) prioritized children and primary education. The Millennium Development Goals (2000-2015) did not include adult literacy within education goals. Recommendations against investing in adult literacy and adult education in general, promoted by the World Bank since the late 1980s with respect to developing countries, were based on i) scarce resources and the need to prioritize children’s education and primary school, and ii) the low cost-effectiveness of adult literacy programs.[3] Neither of these arguments is valid because children’s and adult education are intimately related and the low cost-effectiveness claim was not based on sound evidence and knowledge of the field.  This has been acknowledged and rectified in recent years by the World Bank (Lauglo, 2001; Oxenham and Aoki, 2001; Torres, 2004).[4]

The goal is not eradicating illiteracy but ensuring literacy for all in order to create literate families, communities and societies. Achieving this goal implies working simultaneously on four complementary fronts:

1. universal quality basic education for all children, placing literacy (acquisition, development and use) at the heart of school efforts and reforms;

2. ensuring literacy for all youth and adults, not only through specific programs for adults but also as part of family and community education efforts, and through all possible means;

3. promoting a literate environment and a literate culture at local and national level, stimulating not only reading but also writing, and engaging all institutions, forms and technologies related to literacy (e.g. libraries, schools, newspapers, radio, TV, digital technologies, etc.); and

4. dealing with poverty in a structural manner, not only through ad-hoc focalized interventions but also mainly through sound and fair economic and social policies. There is no way to achieve quality education for all and literacy for all without eliminating poverty, ensuring equity and promoting national human and economic development.[5]
 
Lifelong Learning

Lifelong learning (LLL) has become a paradigm for education systems worldwide, implying that:
  • learning (not information, education or training per se) is what matters
  • the emerging information and the knowledge society fundamentally imply the building of learning societies and learning communities;
  • continuous learning is essential for survival and for enhancing people’s quality of life, as well as for national human, social and economic development;
  • there are many learning systems, places, means, modalities and styles;
  • learning opportunities for all must be ensured, throughout life.
Literacy and lifelong learning

The term literacy refers essentially to the ability to read and to write (numeracy is often added as a component of literacy). Although the term illiteracy and literacy have traditionally been used refer to 15 year-olds or older, learning to read and write is an ageless concept and learning process for children, youth and adults.

Social convention sees childhood as the “normal” age to become literate. People are supposed to learn to read and write during their “school-age” period. Such social convention assumes societies that effectively ensure children’s universal right to go to school that ensure the right to learn. However, that is not the case in most countries in the South and in many countries in the North. Millions of children do not have access to school or to a school that ensures the right to learn, or do not have the conditions to remain in school long enough to acquire solid reading and writing skills. Thus, millions of children, youth and adults are forced to learn to read and write when they are young or adults, through formal or non-formal “second chance” education options.

“School age” is not equivalent to “learning age.” Moreover, notions such as “late entry” to school or “over age”, which use age as a discriminatory factor, must be revised. Given the objective economic, social and educational conditions offered to the population, education and learning systems must assume lifelong learning as an inevitable reality, be open and flexible to accommodate the literacy needs of learners at any age.

Literacy acquisition and development in and out of school

It is commonly believed that people start to learn to read and write when they enter school or pre-primary school, and that such process ends with the last day of school. That belief is the result of lack of knowledge and prejudice. Abundant research informs us that The basis for literacy acquisition is rooted in early childhood.

Understanding the nature and role of the written language is a process that begins well before reaching “school age” and going to school. At 2-3 years old, children start building hypotheses about the written language and its social uses, by seeing or listening to writing and/or reading acts and materials around them (at home, in the street, on the radio, on television, etc). By the time they get to school, children have already strong ideas – many of them sound and valid - of what reading and writing in their own language(s) are about. This occurs not only among children coming from privileged families but also among children coming from poor families and poor literate contexts. Evidently, the context and stimuli determine important differences in children’s early introduction to literacy. [6]

School systems do not build on the previous knowledge children bring to school but ignore and despise it: the same is true for adult learners, although the need to respect and start from previous knowledge is much more emphasized in adult education than in child education). Longitudinal studies on child literacy acquisition processes reveal that  school often contributes to stopping children’s curiosity about language and a spontaneous desire to learn to read and write. Becoming literate turns out to be a difficult, painful experience for millions of children worldwide, a learning process that could be facilitated if policy makers, school administrators and teachers were more knowledgeable about literacy acquisition and about the home-school learning transition.

Literacy development goes far beyond the school system 

Traditionally, the world of education has associated literacy with schooling and improving literacy with teacher training and school reform. However, being able to read and write with understanding, for self-expression, information, communication and learning purposes, implies much more than going to school and having motivated teachers. Out-of-school factors are equally important for literacy development, facilitating or inhibiting learners’ desire and capacity to learn to read and write and to use the written language meaningfully in daily life. Economic, social, cultural and linguistic policies must converge if the target is a literate nation.

The family and the local community have a critical role in making literacy accessible, necessary, and enjoyable throughout life. Access to cultural activities, to a sport yard, to a library, a museum, a reading center, a cyber cafe, newspapers and mass media, etc, complements school life, enhances a literate and a learning environment for all, and can make an important difference in a person’s life and in the life and future of a whole community.

Often, many such resources exist in poor urban and rural areas but are not used properly, in a planned, coordinated and inter-sectoral manner for the benefit of all. The school or community library are meant only for school students, not for the entire community. If computers are available, they remain locked up at school rather than being accessible in a multi-purpose community reading and learning center. Adult literacy classes are often held under a tree while the school building remains underutilized. Newspapers hardly ever trespass school buildings even when there are no textbooks or interesting materials to stimulate students’ reading.

The school does not guarantee literacy acquisition

Illiteracy is generally associated with lack of access to school and continues to be identified with the out-of-school population. However, illiteracy is also related to access to poor quality education. Abundant studies, statistics, and tests confirm over and over again that the school system is doing a poor job with regard to literacy education. 

Literacy remains the most important mission delegated by societies to school systems. This mission is now in crisis and under heavy scrutiny in the South and in the North where reading and writing results from (both public and private) schools have become a major national issue. National and international tests, most of which place a special emphasis on literacy skills, show consistently much lower reading and writing results than those expected in each specific country. So-called “developing countries” regularly occupy the last places in such international tests when compared to “developed countries”.[7]

The main problem lies evidently on the teaching side and on the conventional school structure and culture. Everything suggests that major changes are needed in the teaching of reading and writing in schools, but schools and teachers clearly need to be supported in their literacy mission with strong and renewed family, community and societal strategies.

Literacy is a trans-generational issue

Considerable evidence shows the importance of parents’ education – and especially of mothers - for children’s lives: health, nutrition, child care, protection, school attendance, etc. Adult and parental literacy are tightly linked to children’s literacy. In all regions and across countries and cultures, illiterate women acknowledge that one of their strongest motivations to learn to read and write revolves around the school and their children’s education.  They want to help them with school homework, feel more confident to approach the school, attend school meetings and speak with teachers. So important is parental education for children’s welbeing, that, as we have argued elsewhere, children’s right to basic education should include the right to educated parents.[8] 

Child and family literacy programs in developed countries stimulate parents to read to their children nightly before bedtime, something that millions of parents in developing countries cannot afford to do because they do not know how to read, because they have nothing to read or simply because they have no time.

Based more on prejudice than on consistent data, parental illiteracy has come to be considered a predictor of children’s school failure. In the framework of modern competition among schools for students’ academic results that are associated with incentives for teacher or school performance, a predictable situation is emerging and  spreading: public schools are selecting students to ensure high ratings.[9] Extreme poverty and parental illiteracy are a red light for school principals. There is also evidence that school repetition, a decision to a great extent taken by every teacher on unclear grounds, is often related to prejudice against poverty, racial status, and parental illiteracy.[10]

The trans-generational impact of literacy is also true in the relationship between teachers and students. Teachers who do not have reading habits and do not enjoy reading and writing cannot teach their students. Policies addressed to teachers’ literacy development, including the free distribution of newspapers to schools, book series produced for teachers at low cost, digital literacy, etc., are critical for transforming schools into reading institutions and to enhancing theirs literate environment. 

Literacy is a solid foundation for lifelong learning

Not all knowledge and learning depend on being able to read and write. In fact, a large portion of the information and knowledge that are essential for life and for cultural reaffirmation and renewal are learned without any formal education and are often transmitted orally from one generation to another at home, in the community, and in school. It is wrong to equate illiteracy and ignorance.

Nevertheless, the written language has a central role in schooling, in the building and transmission of knowledge, and in lifelong learning. Books continue to be the most important means for the preservation and transmission of knowledge. Despite the unprecedented expansion of the audiovisual culture, reading and writing remain at the core of information and communication media such as radio, television, film, or video. Digital technologies require proficient readers and writers. Combating the digital divide, by democratizing the access to and use of computers and other modern information and communication technologies (ICTs), implies a huge literacy effort worldwide.

Literacy is the most important passport to lifelong learning.  Being able to read and write marks a before and an after for school children. Metaphors used by adults who learn to read and write include “light”, “window” or “door.”  Reading and writing accompany people throughout life and enable them to keep informed and intellectually active.

Literacy is essential for human development and for improving the quality of life
"Human development is about much more than the rise or fall of national incomes. It is about creating an environment in which people can develop their full potential and lead productive, creative lives in accord with their needs and interests. People are the real wealth of nations. Development is thus about expanding the choices people have to lead lives that they value. And it is thus much more than economic growth, which is only a means – if a very important one - of enlarging people’s choices. Fundamental to enlarging these choices is building human capabilities – the range of things that people can do or be in life. The most basic capabilities for human development are to lead long and healthy lives, to be knowledgeable, to have access to the resources needed for a decent standard of living, and to be able to participate in the life of the community. Without these, many choices are simply not available, and many opportunities in life remain inaccessible”. (UNDP 2001:9)

In recent years, literacy has been framed within the economic logic dominating the world and the education field in particular. Internationally, current dominant trends link adult literacy to “livelihoods” (Oxenham et.al. 2002), to “poverty alleviation” amongst the extremely poor and as a preventive strategy to “prevent children’s failure in school.”

However, attributing literacy per se the capacity to change people’s lives by impacting significantly on their income, employment, or poverty is not realistic. Today, basic literacy does not make a difference between getting and not getting a job, much less getting a good job. Unemployment is high and on the rise worldwide, especially in the South. Millions of high school graduates and professionals are unemployed and millions migrate to the North in search of better living conditions. According to the Economic Commission for Latin America and the Caribbean, the possibility to break the cycle of  poverty in this region implies at least twelve years of schooling.[11]

And yet, literacy improves the quality of life of people in many and most profound ways, not necessarily economic in nature. As has been traditionally acknowledged, literacy is related to human dignity, self-esteem, liberty, identity, autonomy, critical thinking, knowledge, creativity, participation, empowerment, social awareness and social transformation, all of them important human satisfactions, beyond material conditions.

Adult and third-age learners often refer to reading and writing as “a companion,” “a weapon to fight loneliness,” “a means to travel without traveling.” Substituting the fingerprint with the writing of one’s own name is the most important act of dignity for an illiterate person, affected by shame and low self-esteem.

Literacy is also related to mental and psychological health. Neuropsychological research suggests that people who cultivate an active and complex mind throughout life – very much linked to reading and writing, as opposed to the passive activity of watching television – age well and are less exposed to diseases such as Alzheimer and dementia. In a comparative study between literate and illiterate elders in the Northern Manhattan community, illiterates obtained lower scores than literates on measures of naming, comprehension, verbal abstraction, orientation, and figure matching and recognition.[12]

Measuring the personal, family and social impact of literacy in terms of improving people’s quality of life implies going beyond narrow economic frameworks and indicators, identifying and creating new, more integral and qualitative indicators.  

Literacy is a lifelong learning process

For decades, people have considered that literacy acquisition occurs within a short period of time, that is, with a few years of schooling for children, a short literacy program or campaign for youth and adults. The idea that functional literacy requires four years of schooling, attributed to UNESCO, has been quoted and adopted by national and international policies worldwide. In fact, it was adopted in 2000 by the Millennium Development Goals that consider that the completion of primary education by the year 2015 is “reaching grade five”, an extremely modest goal and in many cases below the educational levels already being achieved in many countries in the South.

Four years of schooling, for children, youth or adults, is insufficient for ensuring sustainable literacy and basic education. A UNESCO Latin America regional study on functional literacy conducted in seven countries in the region (Infante, 2000) concluded that at least 6 or 7 years of schooling are required to deal meaningfully with reading and writing and that 12 years are needed to fully master them if they are used both within and outside the school, in different contexts including home, work, social relations, etc.

The accelerated expansion of schooling in the past thirty years in the South has expanded literacy and the literate population especially among the younger generations.  On the other hand, the accelerated expansion of modern Information and Communication Technologies (ICTs) since the 1990s has further enhanced and diversified the need and the practice of reading and writing for millions of people, especially for youth. The definitions, needs and uses of literacy have become more and more complex, as a result of all these developments in the framework of the globalized, highly inequitable and competitive world that is emerging.

In other words, becoming literate can no longer be viewed as a specific period in anyone’s life but rather as a lifelong learning process in itself.  Multiple degrees and levels of mastery of the written language span illiterate and literate. Terms such as “basic literacy,” “initial literacy,” “functional literacy", "functional illiteracy,” “neo-literates,” “post-literacy,” etc., show the need to go beyond the usual dichotomy.
 
REFERENCES

Abadzi, Helen, (1994), What We Know about Acquisition of Adult Literacy: Is There Hope? World Bank Discussion Paper, No. 245. Washington: World Bank.
Carr-Hill, R. (ed). (2001), Adult Literacy Programs in Uganda: An Evaluation. Washington: The World Bank.
ECLAC/CEPAL, (2000), La brecha de la equidad. Una segunda evaluación. Santiago.  
Ferreiro, E., (2000), “Leer y escribir en un mundo cambiante," Exposición en el Congreso Mundial de Editores (Buenos Aires, 1-3 mayo) en Novedades Educativas No. 115, Buenos Aires.
Ferreiro, E.; Navarro, L.; Vernon, S.; Loperena, M.L.; Taboada, E.; Corona, Y.; Hope M.E.; Vaca, J., (1992), Los adultos no alfabetizados y sus conceptualizaciones del sistema de escritura, Cuadernos de Investigación Educativa, Nº 10.  México: DIE.
IBE-UNESCO/UNICEF, (1996),  School Repetition: A Global Perspective. Geneva.
Infante, I. (coord.). (2000), Alfabetismo funcional en siete países de América Latina. Santiago: UNESCO-OREALC.
Lauglo, John, (2001), Engaging with Adults: The Case for Increased Support to Adult Basic Education in Sub-Sahara Africa, Africa Region Human Development Working Paper Series. Washington D.C: The World Bank.
Lind, Agenta, Johnston, Anton, (1990),  Adult Literacy in the Third World: A Review of Objectives and Strategies. Stockholm: SIDA.
Manly, Jennifer J. et.al,. (1999), “The Effect of Literacy on Neuropsychological Test Performance in Non-demented, Education-matched Elders,” in The Journal of the International Neuropsychological Society, 5: 191-202 Cambridge University Press.
Oxenham, John., Aoki, Aya, (2001), Including the 900 Million+, Washington, D.C.: World Bank.
Oxenham, John; Diallo, A.H., Katahoire, A.R., Petkova-Mwangi, A. , Sall, O., (2002), Skills and Literacy Training for Better Livelihoods. A Review of Approaches and Experiences,  Washington: Africa Human Development Sector, Africa Region, The World Bank.
Torres, Rosa-María, (2005), Justicia económica y justicia social 12 tesis para el cambio educativo, Madrid: Movimiento Internacional Fe y Alegría/Entreculturas. 
Torres, Rosa-María (2004), Lifelong Learning in the South. Stockholm: Sida Studies No. 11.
Torres, Rosa-María (2001), Base Document for the United Nations Literacy Decade (2003-2012) prepared for UNESCO, Basic Education Division: Paris.
Torres, Rosa-María, (1990), Evaluation Report, National Literacy Campaign “Monsignor Leonidas Proaño” 1988-1990, Quito: Minister of Education and Culture, and UNICEF.
http://www.fronesis.org/ecuador_cna.htm
Torres, Rosa-María, (1995), “Children’s right to basic education,” in: Education News, No. 14. New York: UNICEF. 
UNDP. 2001. Human Development Report 2001. New York.
UNESCO (2005), Literacy for Life: EFA Global Monitoring Report. Paris.
WORLD BANK (1995), Priorities and Strategies for Education, Washington, D.C.


[1] Literacy for all and education for all require trans-sectoral policies. See: Torres, Rosa María, Justicia económica y justicia social 12 tesis para el cambio educativo, Movimiento Internacional Fe y Alegría/Entreculturas, Madrid, 2005.
[3] Both arguments can be found in World Bank’s 1995 Priorities and Strategies for Education. The low cost-effectiveness argument was based on a single study (Abadzi 1994) commissioned by the WB, and the data used referred to the findings of the  Experimental World Literacy Program implemented between 1967 and 1972 in 11 countries (see Lind and Johnston, 1990).
[4] Lately, some WB-supported studies (see Carr-Hill, 2001, conducted in Uganda) concluded that adult (out-of-school) education may be more cost-effective than primary (school) education. This is a tricky argument that may lead to see adult and non-formal education as a substitute for children’s schooling.
[5] Literacy for all and education for all require trans-sectoral policies. Education policies must be intertwined with economic and social policies. See: Torres, Rosa María, Justicia económica y justicia social 12 tesis para el cambio educativo, Movimiento Internacional Fe y Alegría/Entreculturas, Madrid, 2005. 
[6] See for example the rich theoretical and empirical research by Emilia Ferreiro in the Latin American region and comparative studies with other countries and regions.
[7] See OECD’s Programme for International Student Assessment (PISA), administered to 15-year-olds in schools to measure reading, mathematical and scientific literacy, and problem-solving in life situations. http://www.pisa.oecd.org/  See also the International Adult Literacy Survey of 2001, where results in participating developing countries such as Chile were devastating.
[8] Torres, Rosa María, “Children’s right to basic education,” in: Education News, No. 14, UNICEF, New York, 1995. 
[9] In the Latin American context, Chile has the oldest system of school achievement evaluation and competition between schools and incentives associated with achievement and competition. That public school principals reject students from very poor backgrounds and/or having illiterate parents has triggered an alarm in the past few years. The same is true in other countries in the region that have similar policies, often following World Bank recommendations.
[11] See ECLAC/CEPAL 2000  
[12] See “Effect of literacy on neuropsychological test performance in non-demented, education-matched elders,” in The Journal of the International Neuropsychological Society (1999), 5: 191-202 Cambridge University Press.

Related texts in this blog
» GLEACE,
Letter to UNESCO on the Literacy Decade (2003-2012)
» Rosa María Torres, Literacy for All: A Renewed Vision ▸ Alfabetización para Todos: Una Visión Renovada
» Rosa María Torres, Lifelong Learning: moving beyond Education for All
» Rosa María Torres, From Literacy to Lifelong LearningDe la alfabetización al aprendizaje a lo largo de la vida
» Rosa María Torres, About "good practice" in international co-operation in education
» Rosa María Torres, Adult Literacy in Latin America and the Caribbean: Plans and Goals 1980-2015
» Rosa María Torres, Youth & Adult Education and Lifelong Learning in Latin America and the Caribbean
» Rosa María Torres,
Formal, non-formal and informal learning

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